apple technical specialist training

At Apple, base pay is one part of our total compensation package and is determined within a range. Apple technical specialists can capitalize on this trend by becoming experts in security technologies such as firewalls and antivirus software. Average Apple Technical Specialist hourly pay in the United States is approximately $17.06, which is 30% below the national average. Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. The entire store team benefits from your commitment to providing the best care for customers. Through its Community Education Initiative (CEI), Apple will provide scholarships to cover the cost of the exams for participating students at its CEI partner institutions. You maintain composure and customer focus while troubleshooting and solving issues. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Subscribe to our mailing list and well send you a 10% off code to use when you contact our team to book any Apple training course for a limited time only! I spoke with a manager who asked when I'd be available for an interview, and we picked a time. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . At [CompanyX], we rely on our team of Apple Technical Specialists to provide world-class customer service and technical support for our growing family of Apple products. Youll be our customers human connection to Apple: empathetic, friendly, and real this is more about restoring relationships than repairing technology. I worked for Apple in a Connecticutstore from October 2010 through May 2012. By becoming an Apple technical specialist, you can set yourself apart from the competition and find success in this growing field. Records the default button state of the corresponding category & the status of CCPA. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. You also have the option to opt-out of these cookies. MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. When I worked at Apple, Geniuses were sent on an all-expenses-paid business trip for 14 days to Cupertino, California, for Genius training camp. We deliver a full range of Apple courses, including support and repair training for Apple devices. You have excellent time management skills and can make decisions quickly. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. Access your favorite topics in a personalized feed while you're on the go. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Attention to detail can also help technicians troubleshoot problems and identify the source of issues. Just fill out the form or call us directly on, By using this form I agree for Influential Software to store and handle my data, and to contact me about IT training services. The energy on these days rocked my world. Apple technical specialists have a wide range of responsibilities, which can include: The salary of a technical specialist can vary depending on their level of education, years of experience, and the company they work for. Average salary for Ontario Power Generation Technical Training Specialist in Strathroy, ON: [salary]. Roles based in Quebec require French language proficiency. The average salary for a Technical Training Specialist is 64,558 per year in Strathroy (Canada). You can find information about the accommodations request process in the. Apple is beyond advanced regarding employee benefits, interaction, and advancement between annually increased pay and job involvement. OWC Thunderbolt Go Dock - Perfect for New MacBook Pros! Once basic core training was completed, we each were assigned a veteran employee to "shadow" this person is suppose to be your mentor. Use your people skills and problem-solving talent to ensure that customers get swift resolutions to technical problems of every kind. When a customer needs assistance, you quickly assess their situation. Hes since taken advantage of his teams support, including the coaching and mentoring that have brought his skills to life for today and tomorrow. When a customer needs assistance, you quickly assess their situation. We believe deeply in inclusion in technology, so the new courses are self-paced and freely available, and we are working to ensure ability to pay isnt a barrier to earning Apple certification., Two new Apple Professional Training courses Apple Device Support, and Apple Deployment and Management are available today on training.apple.com. However, you may visit "Cookie Settings" to provide a controlled consent. Whether you work full-time or part-time, each customer conversation you have will make it clear: Youre not just supporting technology. About AppleCare service certifications The AppleCare Hardware Certification program is a comprehensive hardware certification program for technicians who want to become proficient in repairing Apple hardware. The work environment for an Apple technical specialist is usually in an Apple Store. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. For more details and to apply, visit macadmins.org. We were thanked for coming and then excused once we had completed our quiz. Each of those locations employs over 100 people totalling about. The sector specific training will be part of our Campus to Technical Careers (C2TC) program. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . As an Apple Technical Specialist, you will need to be proficient in the use of Apple products and software. The calendar has turned to March and Apple is rumored to have at least three product announcements planned between now and the end of April, including a 15-inch MacBook Air, a new Mac Pro tower, and a new iPhone 14 color option. You reassure customers when delivering product diagnoses and potential solutions. Theres a lot to like about the all-new Apple Professional Training courses, which give users a solid grounding in the concepts and theory around supporting and deploying Apple products, said Tom Bridge, the Mac Admins Foundations co-chair. To help those entering the workforce or changing careers, Apple is partnering with community colleges and universities to offer on-campus prep courses for the Apple Certified IT Professional badge. Multiple sources informed MacRumors that Apple's PR team is planning a product briefing next week. Two weeks passed with no contact, so I decided I would visit the Apple Store in the Westfarms Mall in Connecticut. The courses are sequential, and build on skills and concepts as the user progresses. Every day I would interact with people; young and old, rich and poor, and from all walks of life with different needs, wants, and budgets. Please note that all salary figures are . Apple Technical Specialists typically have a bachelors degree in computer science or a related field, and they must be proficient in the use of Apple products. iPhone 15 Pro's Next-Gen Chip Capabilities Expected to Spark Upgrade Demand Among Current iPhone Owners, Sources: Apple Planning Product Briefing Next Week as iPhone 14 Rumored to Launch in Yellow, Apple Rumored to Announce 15-Inch MacBook Air and More in March to April, iPhone 15 Pro Could Feature Solid-State Unified Volume Rocker, Mute Button Instead of Switch, Apple Increases Trade-In Values for Select iPhones, iPads and Macs, Apple Permanently Closes North Carolina Store After Multiple Shooting Incidents, iOS 16.4 for iPhone Coming Soon With These 5 New Features, 20 Features You May Have Missed in watchOS 9, iOS 16.4 Beta: How to Use the New iPhone Lock Screen Shortcut, iOS 16.4 Beta: How to Activate iPhone's Always-On Display With a Focus, 5 Rumored iPad Models Apple Won't Launch This Year, Apple's Mixed-Reality Headset Could Now Be in Mass Production, Buying Stuff We Dont Need The TouchArcade Show #550, TouchArcade Game of the Week: Stuffo the Puzzle Bot, The X-Men Take the Spotlight as Marvel Snap Visits Days of Future Past, SwitchArcade Round-Up: Reviews Featuring PowerWash Simulator Midgar DLC, Plus the Latest Releases and Sales, Action-Packed Shoot Em Up AirAttack 2 Updated for the First Time in 6 Years, Now Optimized for Modern Devices, Dead by Daylight Mobile Announces a Sadako Rising Collab Event for its Relaunch on March 15th, Kimono Cats Is Out Now on Apple Arcade Alongside a Few Notable Updates to Existing Games, Minecraft Update 1.20 Is Officially the Trails and Tales Update, Coming Later This Year. Under a partnered program of KellyConnect for Apple. From what I knew, many Geniuses who had been there since the store opened its doors were making well over $40 an hour. Apple Specialist (Current Employee) - Boca Raton, FL - July 30, 2022. Your day in the Apple Store is filled with a range of focused support and service tasks. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Although Melissa is now certified to repair Apple hardware, most of her role is dedicated to what she considers even more rewarding: customer experiences. Youre supporting people. Then she told me how her phone contained a very important message that would break her heart if she were to lose it forever. Title(s) held: My official title was "specialist." Coolest thing that ever happened on the job: The coolest thing was also the most touching thing I experience while working there. Other benefits included stock pay options (up to 10% of your income quarterly at 15% of market value) and discounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. Communication skills: Communication skills are essential in any technical role. Here's what we know so far. However one memory that sticks out above the rest was when a flash mob broke out in the middle of the store. Apple Inc. All rights reserved. Apple badges adhere to the Open Badges specification, which is managed by the IMS Global Learning Consortium for recognizing and validating learning. It does not store any personal data. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Choose from in-depth training tutorials to learn about building great apps or managing Apple devices. United States Department of Labor. The redesigned training has moved to an online, self-paced format. Ultimately, its about enriching customers lives by reconnecting them with what they love about their Apple experience. Job training: Apple has a specially designed training program for all new employees, referred to as "Core" training. There are over 400 Apple Stores worldwide, so there is a good chance that there is one near you. Copyright When a customer needs assistance, you quickly assess their situation. Because to create products that serve everyone, we believe in including everyone. . They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users.Apple certification exams are offered at Prometric testing centers and Apple Authorized Training Centers, as well as . Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. The Apple Deployment and Management course takes these skills further, covering how to configure, manage, and secure Apple devices using mobile device management (MDM), teaching users how to develop a deployment strategy and use Apple Business Manager and Apple School Manager. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialties and skill sets, Ability to thrive on change as products evolve. To maintain your certification, you must uphold a high standard of preparedness, and you may need to be recertified at Apples discretion. You may be communicating with customers about technical issues or non-technical issues. And after youve passed an exam, display your verified digital badge on any professional networking site. From today, updated professional training and certifications for IT support and management are available from Apple in a redesigned, online, and self-paced format. iOS 17 Wishlist What Do We Want to See? Apple training delivers everything you need to learn about the technologyonline and on your time. attend the Apple Training course you want to become certified to deliver pass the associated certification exam at the Instructor Level Score (for technical training courses only) meet Apple's quality standards by demonstrating your ability to deliver the Apple Training course at a train-the-trainer (T3) session Quoting from the latest DigiTimes industry report: TSMC's N3E (3nm Apple plans to make the iPhone 14 and iPhone 14 Plus available in Yellow this spring, according to a Weibo post shared by Japanese blog Mac Otakara. Training & Experience: Apple technical specialists receive on-the-job training from their new employers. More people than ever are using Mac, iPad, and iPhone to do their best work, and the demand for Apple-certified IT professionals has never been greater, said Susan Prescott, Apples vice president of Enterprise and Education Marketing. At first I didn't understand why she was so upset about an easily replaceable phone. I guess the one part of the job I didn't look forward to was closing the store at night. By using this form I agree for Influential Software to store and handle my data, and to contact me about IT training services. as well as other partner offers and accept our, In the US alone, Apple has 265 retail stores across 44 states.

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