what is a junior ticket ticketek

Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. Lanyards are sent separately from tickets and should arrive at least two weeks before the day of your event. Why does Ticketek want to access my Facebook details? Do I need to add to Passbook to gain entry into the venue? If you are using the Ticketek iPhone app, the mobile tickets will also be automatically stored in your Ticket Wallet when you are logged into your My Ticketek account. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller).Ticketek is committed to working with Sellers to facilitate the accessible and inclusive sale of tickets on this site to all audiences. Some shows might choose a short hold period of thirty minutes or one hour, others may prefer to allow seats to be held for several days. When the customers friends receive their invitation email it will clearly indicate the date and time at which their held seats will expire. n& ^!$xsC1 E(nnK!d* 8p^38 |w _>c*)iS. So for example if you are attempting to purchase tickets in a Visa Entertainment pre-sale, but your saved credit or debit card is a MasterCard, you won't have the option to finalise payment using your saved card. 2 0 obj I've sent an invitation but some or all of my friends did not receive their emails. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. What qualifies as a concession ticket? Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. Requesting a password reset during the on-sale will use your time limit. For security purposes, you must still enter your password when purchasing or updating your account details. 2023 Ticketek Pty Ltd (ABN 92 010 129 110). For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. No, the credit card pre-fill feature simply gives you the option to save your card details. xYmo Z)y"=H}=@0JrJHqvkKpp]I&dqEYlS/wGOG,<>zgW;-)Pk=#SY3%nMHqB6PrBYTJgRUe;>y2<5LKc?\e.f You can view the value on your Ticketek Gift Voucher when you enter your Voucher ID on the payment page. Upload your ticket. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. details of the event including: name, date, time and venue. Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate; The number of Mobile Tickets that can be purchased per transaction is set to the ticket limit for the event you are purchasing for. You may be required to submit to a search of your person and/or possessions before entering the event. If I have a saved credit or debit card details, do I get a chance to review my saved card details before submitting payment? No, you may only request a refund on your Refundable tickets if your circumstances meet the list of approved reasons. AFL Members have 2 options regarding entry to a game: General Admission or a Reserved Seat. <> Guest passes are subject to availability, and information on guest pass availability can be found on our website here. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. However, some events will have unreserved seating where it is first in, best seats. Yes, the option to use your saved credit or debit card or to save the details of a new credit or debit card while making a Ticketek purchase will be available on all online purchase platforms, including Ticketek's mobile site and mobile app as well as the website ticketek.co.nz. How do I add my mobile tickets to the Ticket Wallet? When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. When contacting AFL Membership, you will be asked to provide us with your membership number/account ID to help us verify your information. If this is not the case, please contact the Ticketek Call Centre on 0800 842 538 and we can look into this for you. Why does the app ask to use your current location the first time it's opened? Select your desired area, then select the $0 member ticket. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Ticketek acts as agent for the Seller in the sale of all tickets. Tickets can be purchased via our website here, or over the phone on 1300 722 515. 1 0 obj Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). Your membership number is your account ID and can be found at the top of your membership card or the bottom of an email from AFL Membership. Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). Members who renew after this date may not receive their cards prior to the start of the season as it can take up to five weeks to produce and deliver a membership card. We are the ticketing sales agent selling on behalf of promoters and according to their instructions. Where do I select Mobile Ticket delivery? Proof of purchase may be required for any refund or exchange. Are there any events I can't use my Ticketek Gift Voucher for? You will get an error message if you enter the Voucher ID incorrectly. stream How do I check the balance of my Gift Voucher? Please note: The My Ticketek member must be the credit/debit card holder when booking tickets online. Browse through the seven featured genres by clicking on the tabs near the top of the, When you see an event that interests you, click on either image or title to visit the page dedicated to that event, If you're interested in a VIP experience, either corporate or as an individual, select. From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. If you bought tickets by phone, create a My Ticketek account now at www.ticketek.co.nz If need to talk to someone or you're worried that your ticket might not be legitimate, please contact: - New Zealand venues (excluding Eden Park, Auckland), please contact Ticketek on 0508 NZ RUGBY (0508 69 7842) or +64 (0)4 384 6309 (for mobile and . The Ticket Wallet is only accessible within the app once you are logged into your My Ticketek account, so if your phone is stolen, no-one can access your wallet without first logging in to your account. You can find information on how to access your Mobile Membership through the AFL Live App here. If you have access to the Ticketek iPhone app, you can log into your My Ticketek account within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. How do I unsubscribe from My Ticketek emails? You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. How can I get Ticketek to sell tickets to my event? When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. How do I request a refund if I have purchased Refundable tickets? We recommend that you confirm with your venue whether they have an existing ticketing agreement. No. You will need to provide some form of ID so that the staff can access your Ticketek account details. What is my online AFL Membership account? The obstruction varies in different venues. For all enquiries relating to ticketing, please visit Ticketek (MCG) or Ticketmaster (Marvel Stadium) locations. Change My Location No, for the first release, the app will only be an iPhone app. Am I able to 'top up' my Ticketek Voucher with more credit? Invitee B purchases the two seats they were assigned at step (b). Note that Mobile Ticket delivery may not be available for every event. Note that General Admission tickets, if lost may not be replaceable therefore we again recommend ezyTicket or Ticketek Mobile Ticket, or registered mail where available, On occassion you will also be asked to complete the Ticketek safeguard ("Captcha"). General Admission (GA) is the term used to describe a venue where there is no reserved seating for patrons. chevron_left. If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working. In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. Selling tickets or offering tickets for sale for above their face value via auction sites or any other unauthorised means is in breach of Ticketek's Terms and Conditions. How can I find AFL Membership on a match day? The user will not be able to view the ticket. Your AFL online account allows you to access all information regarding your 2023 AFL Membership. You will need to provide some form of ID if you are requesting tickets be reissued, so that staff can access your Ticketek account details. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. Can I buy tickets from unauthorised sellers such as online auction sites like eBay? For more detailed instructions on reserving a seat, please see our help page here. What if an event is cancelled or rescheduled, who do I contact for a refund if I have selected Refundable tickets? The example above is for an adult barcode. If you exceed the stated ticket limit, you may have any or all of your orders and tickets cancelled without notice by Ticketek at its discretion. If magnified, the display may be blurry. If you purchased online or through our call centre please contact Customer Service for further assistance. Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. ) Yes, you can partially refund part of your ticket purchase if your circumstances meet the list of approved reasons. Please keep an eye on your AFL Membership ticketing emails which will include your barcode. All tickets purchased from Ticketek can be listed on Marketplace including Child/Junior and Concession. Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Socceroos v Ecuador tickets Venue: CommBank Stadium, Parramatta, NSW Date: Fri 24 Mar 2023 OR How to buy accessible tickets PRE-SALE Fri 3 Mar, 9am* PRE-SALE Fri 3 Mar, 4pm* On sale to public Mon 6 Mar, 9am When attending the event ensure you can present your card on request. Full Ticketek Refundable terms and conditions of sale can be viewed here. They will be assigned the next two seats along (next to Invitee A). You will need to provide some form of ID so that staff can access your Ticketek account details. More information relating to mobile ticketing will be communicated in the lead up to the season. Can I change to Refundable tickets after I've bought my tickets? A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. Guest passes can be purchased through Ticketek (MCG) and Ticketmaster (Marvel Stadium). No, you can't select Refundable tickets when purchasing Ticketek Gift Vouchers. The user in this instance may view the Mobile Ticket on a desktop computer via the link in the confirmation email and print the barcode, or can visit the box office on the day of the event. 3- 12 - Junior Ticket. Event promoters decide whether or how to offer concessions and children's tickets, and certain venues are affected by alcohol licensing laws so minors can not attend. Any value that remains on your Ticketek Gift Voucher once you have completed your purchase will remain on that voucher for your future redemption. Venue/City Box Office - collect tickets when you arrive in New Zealand. The Ticketmaster accessible bookings team is available 9:00 AM 5:00 PM AEST 7 days a week and forms should be completed as early as possible and at least 24 hours prior to the event. If you would like your event to be one of these, we would love to hear from you. Just enter the unique Voucher ID on each voucher until you reach the value of your purchase price. Unless required by law (including the Australian Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses; Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. This refers to the various levels of ticket types on offer; e.g. Don't worry! Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. What does General Admission (GA) mean? We sell tickets on a "next best available" seating system. Gift Vouchers can be purchased for specific events when available. From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. "The @Ticketek _AU app has crashed - right before Ed Sheeran. Will AFL Membership dining be available at the MCG and Marvel Stadium in 2023? Some pages may contain a virtual tour and a seating map for that venue. This is an extra security feature giving you the fairest access to tickets by helping us prevent automated and unethical ticket selection and purchase activity, Make sure your selections are correct and then hit the Next button. Tap the trash can at the top right of the event pass to shred the event pass. You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. Ticketek routinely mismanages ticket processing which should be simple. How do I purchase a Ticketek Gift Voucher? You are required to present your credit/debit card and photo I.D. After successfully completing your purchase, you will be presented with a ticket confirmation page and an email will be sent to your registered email address confirming the details of your transaction. We do not send tickets to PO Boxes or business addresses. The announcement of P!NK's Summer Carnival tour of Australia coincides with the release of her highly anticipated new album, " TRUSTFALL ". When you arrive at the payment page of your next purchase, you will see a checkbox under the credit/debit card payment section to 'save credit/debit card details'. If you have purchased concession tickets, you are also required to present a valid concession card. Tour dates Ticketek is selling for the following venues only. Sign In is displayed at the top of the 'My Events' section. Who is entitled to a concession or child ticket? {"serverDuration": 27, "requestCorrelationId": "92cc24aaa4d478d0"} The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. You now have the option to have your sign in details remembered for your next visit. You will receive an Order Confirmation via email immediately. If an event is cancelled, you do not need to apply for a refund as we will automatically attempt to process a refund back to the original payment method used to purchase the ticket. Also tap on the 'i' icon at bottom right of event pass to 'flip' the ticket over to find extra transaction information. When a My Ticketek customer places seats on hold, the Ticketek website will clearly identify how long their seats will be held for. If you are using the Ticketek iPhone app, the tickets in your Ticket Wallet will automatically adjust the backlight to be suitable for scanners. This will display a preview of the event pass with all ticket information needed to attend the event and the option to Add to Passbook. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. Ticketek will only mail tickets to the residential address of the credit/debit card holder. Are Refundable tickets available through Ticketek Marketplace? Yes, anyone can become a My Ticketek member and buy tickets no matter which country you are located in. Log into your My Ticketek account and make sure all the details are correct. If you have an issue with tickets purchased through an unofficial agency please return to the point . Methods of collection and/or delivery will be available when choosing your collection/delivery details. In most cases, tickets must be returned to the place where they were purchased. If you can't attend an event for legitimate reasons and want to sell your ticket via an online auction site, Ticketek will not object to your sale as long as the selling/offer price is no more than the face value of the ticket. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . endobj Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. My address has changed. You can also opt for Mobile Ticket delivery when purchasing tickets via the Ticketek Call Centre or at any Agency or Box Office by informing the operator or agent. Reserving a seat is $10.50, with an additional transaction fee for tickets booked through Ticketek. I've been invited to purchase held seats by my friend, how many seats can I purchase? We recommend you open your ticket prior to arriving at the venue to ensure it quickly loads when you are entering through the turnstile. Where hand held scanners are used, simply present the mobile ticket to the customer service representative for scanning. My tickets have not arrived after a reasonable amount of time, what do I do? Once you have logged in, update your information. Please refer to Ticketek's. There are many ways you can redeem your Ticketek Gift Voucher. No, there will not be a priority system in place for AFL Members dining in 2023. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? endobj Don't worry though, until you finalise your purchase the value will remain on your voucher. Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. 4. Can I buy tickets if I am based overseas? Please be aware that ICC Sydney has NO obligation to honour tickets purchased from or through unauthorised re-sellers. Can I use a device larger than a mobile phone (e.g. When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase.

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