payactiv complaints

Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. Checking account with 3+ months of banking history, $750+ monthly income, live in eligible state, ages 18+. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. If you're ready to get a Payactiv demo, we suggest getting in touch for a look at the product and quote. View Payactiv SDS-IT revenue, competitors and contact information. information service that aims to provide you with information to help you make better decisions. All five stars is for Ned not this company.I've been having an issue since Feb 10. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. They will transfer you 20 times and no knows where your money is. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. Explained my issue & he definitely assisted what agent Jane E messed up on. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. Hi there,We sincerely apologize for the inconvenience. Conclusion. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. The platform also supports 1:1 consultations with financial coaches, savings guidance, discounts, and expense tracking. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. You can receive a cash advance of up to 50% of a day's pay. Customer service is rude!! We think it's important for you to understand how we make money. Of course, the offers on our platform don't represent all financial products out there, but our goal is to show you as many great options as we can. This person deserves a raise! I wish my employer used a more reliable system. Get offers from potential lenders in minutes by filling out just one online form. This is the absolute worst app!! 1 Standard rates for data and messaging may apply from your wireless provider. Learned alot about financial stress and that I was not alone. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. 24 Reviews Visit Website. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. Payactiv uses time and attendance data to provide earned wage access to employees. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. Even though he was sick he talked to Grace n tokd her to make sure I received my money back. he is a great agent and payactiv needs to give the man a raise cause he is awesome. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! Consider alternatives before opting for a short-term loan: Payactiv pay advance app is not currently available on Finder. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. If your employer partners with Payactiv, youre automatically eligible to use this service. We always try our best to do our job well, and your kind words make it all worthwhile. Latest Reviews. If i could i would give 0 stars this app and the service they give is horrible . Thanks for signing up, we send our newsletter every Tuesday and Thursday! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. View our transaction pricing details. Have a blessed day. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. We update our data regularly, but information can change between updates. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. , Hi Allysa,Thank you for taking the time to write a review about your experience. David m helped me out when I needed it! Sign up for our daily newsletter for the latest financial news and trending topics. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. Is Payactiv safe? Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. We're available 24/7/365. We always try our best to do our job well, and your kind words make it all worthwhile. Optional, only if you want us to follow up with you. I had been sick with the flu and was in desperate need of cash for meds. Most people could download and use the app without technical issues. Love you Davis M! Advice to Management If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. Credit Karma is a registered trademark of Credit Karma, LLC. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. We'd like to turn this around and resolve your issue ASAP. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. We always try our best to do our job well and your kind words make it all worthwhile. Over 3 million HR leaders trust our advice. Have a blessed day. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. They cant help you resolve any issues. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 32 East 31st Street, 4th Floor, We always try our best to do our job well, and your kind words make it all worthwhile. If your employer offers EWA, all fees to access your earned wages are less than $3. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. 243 total. These offers do not represent all deposit accounts available. My kids are sick and I'm a single mother who needed to get them to the hospital. UKG Wallet, powered by the mighty Payactiv, experienced an update that has caused it to no longer update my hours. Payactiv Review. Hi Victor,We sincerely apologize for your negative experience. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. CONS. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. One of our representatives will be reaching out to you shortly to assist you. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Our team will be in touch ASAP. No loansyour money, in your hands. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Hi Amy,We sincerely apologize for the inconvenience. . Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. He was very knowledgeable and suggested the best way to access my money the fastest way possible. Get company announcements, pick up shifts, and get reminders and alerts from work. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. Hi Bella,Thank you for taking the time to write a review about your experience. Their customer representative dont know anything. Live support is available 24/7/365 online or by phone, according to the PayActiv website. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Just spoke with Davis M. He fixed my issue in less than 5 minutes and was very courteous! Yes. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Companies can ask for reviews via automatic invitations. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. Find out who should really be using Kraken and who might be in over their heads. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. It goes against our guidelines to offer incentives for reviews. Meanwhile, I will be overdrawn due to lack of funds. I will never forget this. As a Certified B-Corp, Payactiv meets the highest standards of social and environmental performance, transparency, and accountability, helping you thrive today and plan for tomorrow. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Up to 4 days early deposit of government payments2. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. Its an app that people can use just like a regular wallet to store their card details and information. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! Took 5 minutes on chat to get asked the number to my account, while I was logged in. Have a blessed day. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. But a small percentage of users didn't have a seamless experience. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. I promise he is the best & only agent i will deal with! Great customer service!!! This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Agent assisted me and resolved my issues very quickly.

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