croydon council complaints about neighbours

If the dispute involves a statutory nuisance (something like loud music or barking dogs), you can make a complaint to your local council. The complaint included reference not only to the unlawful tailpiece but also to what I maintain were misleading statements made by the applicant, the agent and council planning officials alike leading up to the committees decision. You could use a mediation service if raising the issue informally does not work. Shouldnt be a problem. By STEVEN DOWNES, The shame that wont go away: the latest edition of Inside Housing magazine, featuring Regina Road and ITV News reporter Dan Hewitt. It had been OConnell, a decade earlier, who had produced Newsnights devastatingly critical report into the equally squalid conditions endured by families living in temporary accommodation in Croydon. 11 hours ago 11h. The HRA was the source of the money used to pay Dr Alison Knight her 800 per day fees when she swanned into Croydon as an emergency interim head of housing, only to leave after less than six months without any obvious sign of actually achieving anything. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Unlawful: the destruction of the trees on the Hyde Road site broke the planning conditions. Just another episode in the regular shambles at Fisher's Folly Another day, another ruling from the Local Government Ombudsman against Croydon Council. cominbuy clothing reviews 9998219401. For information, the Newlands letter of July 14 WAS copied to Katherine Kerswell and Sarah Hayward, Shifa Mustafas replacement. Noise nuisance. tenancy document that obliges the resident to behave in a way that is not antisocial or causes a nuisance to your neighbours. Antisocial behaviour. Re Mr. Harveys comment above, I would comment that Land registry plans (at least, those shown on the Land Title documents) rarely if ever show the ownership of a boundary fence. This includes seeking planning consent on land that is owned by someone else. Make a complaint. For Condition 5, development includes demolition and at the time of writing, the application to discharge it has still to be determined. Choicelet is proud to introduce a studio flat for rent in South London - New Addington under Croydon council. Croydon Council. The complaint was addressed to Townsends boss, Cheesbrough (who is still working at Croydon after her new job in Redbridge had somehow fallen through). If we receive a complaint from you about neighbours playing loud music, we will send a letter to the alleged offender (s) asking them to keep the volume down. In the mixer: if you spot some unwelcome building work going on on your property, you might want to ask the council if they have granted planning permission. And theres a culture of not actually listening to what theyre saying. On the morning of July 7, Mr Newlands called again to tell me the road had been blocked for more than an hour, without warning or signage, while demolition machinery was delivered to site. London. Ultimately it seems very like a boundary dispute between neighbours and Planning Departments are not best placed to become involved. And while some of the ill-served residents have been moved out or been promised new accommodation away from Regina Roads badly maintained flats, the notion that repairs are being conducted any more urgently or efficiently are belied by photographs of the blocks. another ruling from the Local Government Ombudsman against Croydon Council. A body that represents council tenants. But they will see the light of day and the ombudsman will direct responses. doors being closed. How we deal with corporate complaints. The other key Legislation is the Party Wall Act , affecting construction on and near boundaries. London. Putting the boot in? If you're unhappy with something we've done, please let us know. "Led by an independent external housing specialist, the inquiry will look at what has . A planning officers report accompanying the decision noted Mr X and Mr Ys objections, based on their ownership of some of the land on which Ms Z had built the garage. The proposal includes the unacceptable felling of eight individual trees and five groups of trees as well as substantial areas of mature hedging, Hale told the committee. If you live in private rented accommodation, please contact your landlord or managing agent. I asked Will anything be done to enforce what has been approved here, or is the developer to be given free rein? . Croydon Council. And the council knew of the April 2018 High Court judgement and the documents placed on the Land Registry records. Designed to abuse the local voters. The council said it would reply before the end of December. This was complicated by the Land Registry being set up in 1862 on the basis that registered plans would be definitive. In May 2018, the council opened a planning enforcement investigation to consider various potential planning breaches committed by Ms Z. Dont include personal or financial information like your National Insurance number or credit card details. Thursday to Sunday. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Unimpressed: Croydon Council planners handling of the neighbours boundary dispute saw the Ombudsman being sharply critical. It goes on and on. The council also apologised to a couple who complained to the Local Government and Social Care Ombudsman. The site now floods on a regular basis. With her application, Ms Z presented Certificate A saying she owned all the land covered by development, the Ombudsman writes. Walls tend to stay put. As Inside Housing puts it, Many residents in the block and in another across the road had repeatedly complained to the council about the state of their homes. The court judgement established the boundaries of Ms Zs house. Hence the importance of having boundary markers such as concrete posts or brick pillars at all corners of a property, and making sure that neighbours dont nibble away and steal a sliver of land by moving a fence line. Date of experience: 12 October 2021. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Complaints about one-off parties are unlikely to be dealt with under nuisance law as in the majority of parties are one off events. This was submitted to the Council and verified by the Planning Team without my knowledge. Brake System Calculator, Considering what was now occurring on the sites next door and opposite, disgust is probably too mild a word. But Regulation 122 of the Community Infrastructure Levy Regulations 2010 requires that these planning obligations must be necessary to make the development acceptable in planning terms and directly related to the development. Posted. Complaints can also be submitted in writing or by telephone to: Complaints Resolutions Team. The hours of service are: Monday to Wednesday. The Inner West Comprehensive Development Control Plan (DCP) 2016 for Ashbury, Ashfield, Croydon, Croydon Park, Haberfield, Hurlstone Park and Summer Hill came into effect on on 10 January 2017.. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. He is supported in his complaint by Mr Y. I cannot see the council scrutinised Ms Zs service of Certificate A through any such process here. If you're a member of the public who has concerns that a child or young person is being harmed or needs support, you should contact our Single Point of Contact (SPOC) team. The council has told the Ombudsman that it is seeking to improve its complaint handling, by: In their findings, the Ombudsman said that the council was correct that land ownership is not a relevant planning consideration, But this does not mean the question of land ownership has no relevance to the planning process. If you are a tenant or live in a strata scheme you may have other options for . We are committed to making our website accessible to all visitors. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Purley Way kitchen showroom has special offers this weekend, Planning department judged at fault over boundary dispute. Unlawful (and extensive) excavation works has thereby been allowed to continue (by default), necessitating large lorries using adjacent roads, the control/management of which the CLP was meant to control. Woman completes National Trust scone-eating project. However, Planning Departments have seen some of the biggest budget cuts of any Council Departments (although of course I dont know if this is the case at Croydon), so maybe its not a suprise that things are starting to fall apart at the seams. But at least shes no longer claiming to be a chartered landscape architect so thats nice. 1 Noise is one of the most common neighbour complaints Credit: Getty The South Norwood protesters marched in support of the residents of Regina Road, a Croydon Council-owned block of flats that shocked when an ITV News expose aired recently. This latest Ombudsmans decision against Cheesbroughs department would appear to contradict that contention. When noise exceeds the permitted level, the district council can investigate and take action against the neighbour or other noise source. Sadly there isnt a bottomless pit in which to cast the lot of them. They can refer you on to environmental health if the problem is serious enough. COMPLAINT 202004576. Hope Thrift Bellgrade, Inside Croydon understands that council tenants affected by the neglect and disrepair of their homes had not been given the courtesy of first sight of the report.. Councillor Ali - who, after six weeks, has yet to fulfil her promise to meet in person . Hide, Send feedback directly to the content team using our website feedback form. This article really sticks the boot in, but no Planning Department has the legal power to defend private land rights. Booth seem likely to be left considerably out of pocket because of the necessity, through the councils actions, of undertaking anothr court case to get Ms Zs garage off their land. Councillor Ali will go down in history as leader of Croydon Council for less than two years, her political career forever stained with the scandal of the council homes on Regina Road the worst homes in Britain, as they were described on national television. Three days after the council approved planning permission, Mr X got back in touch with it saying Ms Z had recommenced building the garage and was committing a further trespass on his land. If Steve Reed OBE MP and Clive Fraser spent less time trying to strangle democracy in the LLP and more time trying to address these dire housing issues, theyd be doing what they were elected to do. An examination of the councils enforcement log suggests the Council only issued a decision in January when its enforcement officer queried at that time with the planning officer why they had not taken a decision on the application. why dont the council just get a decent building firm/plumbers round to fix the place? Read more: Croydon shamed over dangerous squalor in council flats The complaint process. We do not provide anout of hours service for complaints about parties. Contact the right team at the council. Communal cleaning: The landlord explained that the caretaker was scheduled to attend weekly on a Monday Labour-controlled Croydon council gave planning permission for the development in Old Coulsdon; Neighbours said the nine-flat development is 'unquestionably' out of character with the surrounding area Croydon Borough Neighbourhood Watch Association (CBNWA) is a charity with a reach of up to 29,000 residents across the whole borough. Indeed, it has been Croydon Councils policy, under successive chief executives Nathan Elvery, Jo Negrini and now Katherine Kerswell, never to publish Ombudsman rulings against the authority. The leadership is helpful, creative and always supportive. The planning committee approved the application. Hewitt rightly highlights the work of three ITV News producers on the South Norwood report and others subsequently: Sophie Alexander, Imogen Barrer, Sarah OConnell. Croydon man furious at neighbour having tree cutter over at 9am because it's 'ruined his lie in' Secret chamber inside the Great Pyramid is uncovered after 4,500 years The council (so-called) planners have utterly no regard for public opinion or, indeed, the law. michael greenspan dorie; back house for rent la puente; vertikalna pegla na paru iskustva; burlington careers sign in; party rentals jacksonville fl As many as 450,000 complaints are investigated each year by councils. A Croydon Council spokesman said: "We apologise for any harm caused to the couple in this instance. They made the council aware of the dispute over land ownership and the 2018 court judgement. Planning delivery has always been a weakness at Croydon Council and is the major factor in the recent referendum for a mayoral election. CROYDON IN CRISIS: If 2020 was Croydon Council's year of Negreedy and bankruptcy, 2021 has been the year of leaks, mould and a local authority exposed as incompetent and uncaring about those living in its properties. This team is usually your first point of contact as a private renter. In the instance the council agrees with you, and the noise is a deemed a "statutory nuisance" (ie that it is a nuisance under law), they can issue an "abatement notice" which tells your neighbour that unless they stop they will be prosecuted and might end up with a fine of 5,000 for domestic premises and 20,000 for industrial or . (53%) Messy Gardens or property. This was a blatant breach of Condition 15 of the planning permission, which was meant to prevent any work on the trees during the bird-nesting season. More importantly though, it not been NOT APPROVED. If you need reminding, your response is now around 10 weeks overdue. Got away with it. We risk assess reports of noise and prioritise complaints where more than one neighbouring address is affected. It failed to address the issues of the carers assessments, insurance and transition planning. You should be able to find the team's contact details on your council website, usually within the housing . It will take only 2 minutes to fill in. Media. Ombudsman (LGSCO) in relation to Croydon Council. It would be unlawful for the council to remake its decision by merely reissuing the decision notice with the tailpiece omitted. If you have a company vehicle, a copy of the vehicle registration papers and a letter from the company stating that you have sole use of the vehicle and that it is normally parked at this address. Long-term damage: the unlawful demolition of 89 Hyde Road could lead to the unironically named Quantum Homes to build a block of nine flats on this junction, When senior officials in Croydons planning department refuse to acknowledge their own serious errors, can residents rely on the councils complaints system? Hide, Send feedback directly to the content team using our website feedback form. Or they could do the work and charge for it. The council said the next phase of its Streetspace scheme will launch on 28 September and will use planters and signs to transform four more streets into places to walk, cycle and exercise while maintaining car access for their Also, if you are planning an international move, we can do it. As the plans on larger properties can be at very broad scale (big site, small plan) even the thickness of a thin pen line showing the land boundary as drawn on plan can translate to a wide line on the ground even if set out by a land surveyor. We certainly think so, and wonder how or why she was persuaded to make such a flagrant error of law in this case. You have rejected additional cookies. Further council plans to make the town greener include an electric bicycles hire scheme. You can also make a complaint by: telephone: 020 8359 2000. writing to: Barnet Council, 2 Bristol Avenue, Colindale, London, NW9 4EW. Our approach. Condition 2 of that formal notice reads Unless otherwise previously agreed by the Local Planning Authority in writing, the development shall be carried out entirely in accordance with the following drawings and other documents submitted with the application., In the words of one barrister, The tailpiece in Condition 2, Unless otherwise previously agreed, is in my view unlawful. In January and February this year, Mr X sent the council three emails, chasing a response. Image: Cleaner Croydon, CC BY-NC-SA 2.0. We also use cookies set by other sites to help us deliver content from their services. Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. He has build wall in my front garden in my property. The council has powers to deal with noise that is considered a statutory nuisance. But Inside Croydon is aware of formal complaints being filed within the past month about the supercilious and condescending approach of senior council officials to Regina Road residents at recent meetings. Based in Croydon and edited by Steven Downes. For all customer service enquiries go to @ContactCroydon. Many residents have already chosen to take advantage of the scheme to plant trees as groups, contributing as little as 3 per person, raising the full amount as a team." As a result of this case, the council has been forced to pay out a modest amount of compensation to the two wronged neighbours, while giving an undertaking to change its official complaints procedures. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Woman arrested after four boys die in Sutton house fire, Nine months on and council tenants are still being ignored, a damning report from independent consultants found systemic failures and incompetence at the council and its repairs contractor, Axis. Croydon CR0 1EA A number of drug dens which caused residents to "live in fear" have been shut down in Croydon. rosie rivera house address 4123; kal magnesium glycinate arsenic; is captain jacks deadbug safe; doctors accepting new patients whitby Contact the police if you think your neighbour has broken the law - for example, they've been violent or threatening. There is a borough-wide issue in council blocks with damaged and vandalised security doors. An abandoned vehicle is one which has not been moved or attended to for a long time. Am I missing something? But it said this was a civil issue and as such not a relevant planning consideration. It's how to get the most out of everything nearby. The ruling stems from a long-running boundary dispute between three neighbours, where one of them started to build a garage on land that they do not own. It's where communities come together to greet newcomers, exchange recommendations, and read the latest local news. The law uses the word shall, meaning it is mandatory on the council to reject such an application. In that case, and its one persons word against another, I would suggest that the Council (or someone) should warn the applicant that, if it turns out that the notice was not served, they risk their planning permission becoming void. Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. Drainage is really important here; it is becoming increasing concerning that the foul water sewers in Riddlesdown are carrying more water than they are designed for and as a result areas downhill from here are suffering frequent episodes of flooding, often foul water and sewage. It is an offence not to comply with this notice and if a pollution enforcement officer witnesses a contravention of the notice we will usually prosecute the offender. A Croydon house known for drug-taking, harassment and antisocial behaviour has been boarded up by council enforcement officers. see https://www.gov.uk/party-walls-building-works. Fransoy Hewitt had collated a diary of shame a list of all her phone calls and emails to the council and its contractors over the previous 18 months. If people in the social housing sector are treating tenants like that they just lose all hope that anyone is ever going to treat them well. This time, through a relatively minor boundary dispute between neighbours, the Ombudsman Read more: Your staff make us feel less than human. It has provided no explanation or audit trail for what happened in the seven months between Ms Zs agent maintaining she had provided the correct certificate and the council issuing its decision. The My Croydon app has a decibel meter that measures noise and informs users whether it is loud enough to be classed as a nuisance. Contact the police if your neighbour is breaking the law by being violent or harassing you. They say this is necessary as the existing court orders do not allow them to remove the further building work undertaken by Ms Z after she received planning permission.. We will normally only consider complaints about things which happened in the past 12 months.

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